Report a problem & contact

If you encounter problematic content or a user, you can file a report through the in-app reporting feature.

1. Primary path — in-app reporting

• Use the ⋯ menu → Report on a video, message, user, or group.
• Reports are sent privately to our team only and, depending on the reason, are blocked immediately or reviewed.
• You can track status under You → Trust & Safety → My reports.

2. Contact

For out-of-app reports, urgent or legal matters, and law-enforcement cooperation requests, please reach us below.

• Email: safety@incove.app
• Privacy rights requests (access, correction, deletion, portability): privacy@incove.app — see section 12 of the Privacy Policy
• Response targets: urgent matters such as CSAE and non-consensual imagery within 24 hours; other matters within 72 hours.

3. Operator

• Service name: incove
• Operator: TenYoung Labs

4. Emergencies

For emergencies involving life or safety, or child sexual abuse material, please also report immediately to law enforcement (112 in Korea).